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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesses Bradshaw

September 19, 2025

5  out of  5
rating by Jesses Bradshaw
"Adam is awesome, every 6 months for 4 years ive priced shopped and tried to find a better rate that could get me below an average persons car payment and not only did he deliver but he cut my rate by $140. I couldn't be happier. He was super easy to talk to and we spent probably 10-15 minutes just talking about our jobs and really made the whole situation feel less like a transaction and more like an engagement. If I could rate him 10 stars out of 5 I would the dudes amazing."
We responded:
"Wow! Thank you your kind words regarding Adam and State Farm's pricing. We are so happy to have you on board and even happier that Adam that made the process so easy for you. Give us a call anytime! -Cari"
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Eric Barnett

August 18, 2025

5  out of  5
rating by Eric Barnett
"Adam g was definitely the best Insurance agent I’ve ever talked to got me the best discount possible save me almost so much a month where everyone else was quoting me about $800 a month I got insurance for a little over 200 couldn’t ask for better help"
We responded:
"Eric - Thank you for your 5-star review. I am so happy that Adam could assist you with your insurance needs. Give us a call anytime you have questions or need anything additional! - Cari"
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Alenna Zebarth

August 13, 2025

5  out of  5
rating by Alenna Zebarth
"Adam was great! It was my first time getting car insurance on my own and he was very knowledgeable. Thanks for all your help Adam, I know I’ll be reaching back out in the future for any other insurance needs!"
We responded:
"Wow Alennna! Thank you for letting us know how knowledgeable and helpful Adam was in your first insurance purchase! Our goal is to help our customers make an informed decision in choosing the "right plan" for them! Give us a call anytime! -Cari"
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James Newmeyer

August 12, 2025

1  out of  5
rating by James Newmeyer
"When we bought our house in WV, my fiancé at the time selected and set up our home owners insurance with Cari Bailey. The whole 6-1/2 years that I lived there, I actually talked to Cari Bailey once! When I called to cancel the policy. Every time I called, Cari was either on the phone, busy or out of the office according to the person who answered my calls. I was expecting a call to make sure everything was alright when a massive tree fell on my house in 2024. As far as State Farm the insurance company. They went against my contractor’s cost estimate and shorted me $4,500. Luckily the contractor was willing to let me slide on the last payment until I got the money together. The house had to be up on the market to be sold as part of a divorce settlement. Needless to say, I will NEVER have any kind of insurance from State Farm EVER AGAIN!"
We responded:
"James: I’m sorry to hear about your experience and the difficulties you faced, especially during such a challenging time. Your feedback is important, and I regret that we fell short in communication and support. If you’re open to it, please reach out to me directly at (304) 363-3200, so we can discuss your concerns further. –Cari "
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Linda Fuller

June 20, 2025

5  out of  5
rating by Linda Fuller
"I saved alot of $ on insurances with State Farm Insurance Agency today. Would recommend State Farm Insurance. It's worth a call."
We responded:
"Linda - So happy we were able to help you save on your insurance premiums and get the right policies in place! -Cari"
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Haley Hursey

June 18, 2025

5  out of  5
rating by Haley Hursey
"After having Erie for years we made the switch to Cari Bailey-State Farm and saved almost 800 a year. Adam G was awesome to work with and very professional! Highly recommend giving them a call and seeing what they can do for you!"
We responded:
"Haley! Welcome to our State Farm family and so happy that Adam was able to provide you with great service while saving you some money! Thank you for the kind words and remember to give us a call if you need anything further. -Cari"
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Aaron

June 6, 2025

5  out of  5
rating by Aaron
"I recommend Cari Bailey state farm. Adam is my agent. He was very responsive and informative. He answered all my questions truthfully and helped me select the right coverage for me with a fair price!"
We responded:
"Aaron: I am so happy that Adam was able to guide you through your insurance coverage! It's our goal not only to get you an affordable price but also the RIGHT coverage for you and your family! "
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Allison Svecnik

May 30, 2025

5  out of  5
rating by Allison Svecnik
"Adam G. provided excellent customer service! He took the time to understand my needs, and was able to find me a great rate that fit within my budget. Highly recommend working with him!"
We responded:
"Allison: Our agency goal is to provide exceptional service and helping find the proper fit for all of your insurance needs. Thank you for trusting us to do that for you! If you need us call anytime - Cari"
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Heidi D Mahaney

May 16, 2025

5  out of  5
rating by Heidi D Mahaney
"I've been with Cari Bailey for years and have had nothing but positive experiences! Any time I need assistance, Ashlyn C is prompt and very professional. I'd recommend them to anyone! Keep up the good work!!"
We responded:
"Heidi: I live reading reviews from our "tenured" policyholders. It's been our pleasure working with you and your family through the years. -Cari"
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Teresa Burkhart

May 15, 2025

5  out of  5
rating by Teresa Burkhart
"Adam was wonderful,he answered all my questions and went beyond what I could have ask for."
We responded:
"Teresa: Thank you for the feedback! I am glad that Adam was so helpful and that you had such a great experience with us. Give us a call if you have any questions! Cari"
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David Cochran

May 8, 2025

5  out of  5
rating by David Cochran
"Adam Gulley at Cari Bailey's office is the man! He could not have been more helpful, and the process was smooooooooooth!"
We responded:
"David: I appreciate your amazing feedback and I'm so pleased that we could give you such fantastic service and that Adam was so helpful. Feel free to reach out if you need any more help! -Cari"
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Esther Furbee

April 30, 2025

5  out of  5
rating by Esther Furbee
"I have had the BEST EXPERIENCE WITH ROBBIE GARBIN from STATE FARM WHITEHALL WVA….He did exactly what I needed and answered any questions I had and made sure I understood what was about to happen…..and how to go about it… Thanks Robbie."
We responded:
"Esther! Thank you for your review. I am so pleased that we were able to give you such a great experience with us & that Robbie could give you the help you needed.Feel free to reach out if you have any questions! -Cari"
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Tierra Parker

April 30, 2025

5  out of  5
rating by Tierra Parker
"I had a great experience! Robbie was very professional and helpful! He helped me through everything and saved me lots of money! Would definitely recommend!"
We responded:
"I appreciate your review, Tierra, and your amazing feedback! So glad that you got the help you needed from Robbie and our staff. Don't hesitate to reach out if you need further assistance! "
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Roger Full

April 25, 2025

5  out of  5
rating by Roger Full
"Just made the switch after my other company wanted to almost double my cost. Adam was very helpful and patient. I compared quotes from three companies and was pleased that State Farm could satisfy our needs."
We responded:
"Roger:Thank you for your amazing review and kind words about our office! I am pleased to hear we could give you such an amazing experience and that Adam was so helpful! Feel free to reach out if you have any questions! -Cari"
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Mandy Morgan

April 18, 2025

5  out of  5
rating by Mandy Morgan
"Ashlyn C. was extremely helpful when it came to getting a quote and switching things over! Was very prompt with all my questions and concerns, looking forward to having an agency that is easy to work with."
We responded:
"Mandy: It's our agency's goal to provide helpful and prompt service for all your insurance needs! Thank you for the kind words. I am so glad that Ashlyn was able to provide that valuable service. Feel free to reach out with any questions! -Cari"
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tyler joseph

March 31, 2025

5  out of  5
rating by tyler joseph
"Very easy to work with. Helped answer all my questions, and got our family the best rates. Thanks Adam G. for all your help!"
We responded:
"Tyler - thank you for your review and kind words! I am so glad that we could give you such great service and answer your questions. Feel free to reach out to us anytime! - Cari"
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Jenny Wise

March 6, 2025

5  out of  5
rating by Jenny Wise
"I was searching for a new auto and renters insurance, I got lucky when I found Adam G. He was AWESOME! Adam saved me money on my auto and renters insurance. He also told me about pet insurance. Over all such a great experience. Thank You Adam"
We responded:
"Thank you Jenny for your review! I am glad that Adam was able to provide 5-star service while saving you on your premiums for auto and renters insurance. Give us a call or stop in if you need anything going forward - Cari"
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Megan Mangone

February 21, 2025

5  out of  5
rating by Megan Mangone
"Holly was not only polite and professional but she was personable! A pleasant personality goes a long way! You go girl!"
We responded:
"Megan! Thank you for your review. I am so glad Holly gave you such a personable experience with us while giving you some great insurance benefits! Don't hesitate to stop in or give us a call if you have any questions! -Cari"
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Michelle Ceney

February 11, 2025

5  out of  5
rating by Michelle Ceney
"Adam G. was amazing to work with. I couldn't believe how much money I was putting out for 3 vehicles with full coverage and comprehensive each month! He walked me through the whole quote process and I about lost it when my monthly payment went over $200 cheaper than what I was paying! Then he added on my homeowners and got me a great deal on that also! He has kept in touch and let me know step by step what to expect and he's been right on top of everything! Give him a call today, what do you have to lose?"
We responded:
"Wow Michelle! So happy to hear that Adam was able to help you save on your auto and homeowner insurance premiums... plus providing great customer service! If you need anything else - just let us know! -Cari"
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Ashley Parmer

February 6, 2025

5  out of  5
rating by Ashley Parmer
"Robbie is incredibly patient and kind. That’s saying a lot because the first couple of phone calls we had I was reluctant to trust him and was not very polite about it and he completely won me over. And despite me being not the best, he still put forth the effort and handled everything I needed flawlessly. In addition State Farm has great pricing. I’m just switching over and noticed the coverage is better and prices are much lower. I strongly recommend these people."
We responded:
"Ashley: Thank you for your great review and feedback. I am so pleased that we were able to give you such an amazing experience and that Robbie and our office could give you the help you were looking for. Feel free to give us a call if you need any further assistance! - Cari"
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Abby Ott

January 27, 2025

5  out of  5
rating by Abby Ott
"I cannot recommend Cari Bailey’s State Farm office enough! I’ve had the pleasure of working with Robbie G., and he is absolutely amazing. During our phone conversations, Robbie is always so kind, patient, and personable. He takes the time to explain everything clearly and makes even the most complex topics easy to understand. His professionalism, combined with his genuine care for the people he helps, truly sets him apart. It’s rare to find someone who excels at their job while also making every interaction feel personal and meaningful. I’m grateful to have him as my agent and look forward to working with him in the future. If you’re looking for someone who goes above and beyond, I highly recommend Robbie!"
We responded:
"Abby- Thank you for your review and awesome feedback! I am pleased to hear that Robbie was able to provide such amazing assistance while helping find the right plan for you. Give us a call if you have any questions or concerns! -Cari"
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Chase Long

January 23, 2025

5  out of  5
rating by Chase Long
"Great Experience all around with Adam G. He beat my current rate by 50$. Can’t say enough about his customer service skills. Also looking forward to my policy with State Farm rather than the scammers at progressive! Thanks Adam!"
We responded:
"Thank you Chase for that 5-star review. So happy that Adam was able to help you get the coverage you needed at a better price while providing great customer service. That's our goal here at our agency! We are only a phone call, text or click away for all your insurance needs! Welcome to our State Farm family!"
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Makenzie Hill

November 13, 2024

5  out of  5
rating by Makenzie Hill
"Ashlyn was able to do the impossible for my husband and I. Due to our past driving experience, we weren’t able to bundle together and save. Ashlyn was able to not only bundle us together but save a significant amount for us monthly. She is amazing at what she does and I would recommend her to anyone! Thank you so much!! 😊"
We responded:
"Makenzie, I am so happy that Ashlyn was able to "weave her magic" and help you all with your auto and renters insurance despite the driving "hiccups" in your past. Thank you for letting us take care of you and yours - let us know when and if you need anything else - Cari"
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J Holes

November 13, 2024

5  out of  5
rating by J Holes
"Very friendly and personal attention to detail of my needs did not rush or get impatient with me it is nice having someone local handling my needs after being out of state for years and only dealing with a voice over the phone I want to give a shoutout to Ashley C as she is one of a kind."
We responded:
"Jay! Thank you so much for letting us help and answer all your insurance questions coming back home. It's great to have you back!! "
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Cyndee Barker

October 30, 2024

5  out of  5
rating by Cyndee Barker
"We recently changed our home, auto and ATV insurance policy to Cari. The transition was extremely easy with Ashlyn C. Ashlyn is both knowledgeable and patient. Thank you so very much for making this an enjoyable and easy experience."
We responded:
"Cyndee, thank you for your review and feedback on your experience with us! I am glad that Ashlyn was able to help you out with your plan change for your auto, home and recreational vehicle. Plus, helping you understand everything! Welcome to our State Farm family and give us a call with any questions! - Cari"