Reviews
State Farm® Agent Cari Bailey
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Holly T
October 30, 2026
"Celena helped me lower my insurance rate but extremely upped my coverage that I had with another company!! She was extremely knowledgeable and helpful!! A+++++"
Tanisha E
October 30, 2026
"Michael was great! He helped get my old car removed and added my new truck!"
Preston Field
October 16, 2026
"Celena is very kind and her customer service is amazing I am insured and a very happy customer"
We responded:
"Thank you so much for the 5 stars, Preston! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Mark Cunningham
October 8, 2026
"I delt with Mr. Nuzum who was a great agent to deal with. No bull shit with this guy. He was on it like a pro. Meaning he new his job. It might have taken fifteen minutes car insurance, even got me renters insurance. I'm very satisfied with his politeness kindly careing attitude very professional at his work
I will be recommending his and Carl's state farm agency to my friends. If there were 10 stars that's where I would rate there professionalism. Job well done!"
We responded:
"Thanks so much for the amazing review, Mark! We really appreciate your support here in Fairmont. Just reach out anytime if you need us - we’re here for you. "
Dave Gummer
October 5, 2026
"Celena was ABSOLUTELY AMAZING!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Fairmont to know you had such a great experience with us. "
Misty Moore
September 28, 2026
"Celena worked with me and was amazing to work with!"
We responded:
"Thank you Misty! So happy that Celena could help you out! Remember, we are here whenever you need us!"
Lashana Kerns
September 28, 2026
"Amazing people and I was well taken care off I will be recommending others!"
We responded:
"Thank you Lashana! We appreciate your kind words and I am so happy that we could help you out with your insurance needs! "
Susan
September 2, 2026
"I believe prices are competitive with most other insurance companies, I have them with others; the associates are very nice & very helpful & knowledgeable!!"
We responded:
"Thank you for those kind words Susan! So happy that my team and I have been able to assist you and provide proper coverage for you.r insurance needs. Call us anytime! "
Brianna Canfield
August 27, 2026
"I had the most amazing experience with Celena. She truly helped me every step of the way to get my auto & renters insurance set up. She answered every question I had and I can assure as a first time buyer there were a lot."
We responded:
"Thank you for the kind words. I am happy that you had such a pleasant experience working with our office. We look forward to talking with you again soon! "
Jeremy Rossi
August 26, 2026
"Celena was very helpful and helped me save a good bit on my auto policy. I highly recommend calling Cari Baley and talk to her or Celena"
We responded:
"Thanks for the kind words Jeremy! I am glad we were able to assist you with your insurance needs and that you had a positive experience. Call us anytime! "
Sonjia Tyler
August 24, 2026
"Celena did an awesome job answering any and all questions and getting me a great price to meet my needs. Ty Celena for all your help!"
We responded:
"Thank you for your review Sonia. I am happy to hear you had a great experience with Celena. We look forward to talking with you again soon! "
Nicholas Fleming
August 11, 2026
"Celena was great to work with, professional and very helpful. Highly recommend for your insurance needs"
We responded:
"Thank you Nicholas!! We appreciate your kind words and reviews. Reach out to us anytime!! "
Reid Bagiatis
July 14, 2026
"Lex Shaffer was my agent and he was excellent. Very thorough and knowledgeable about the home and auto packages. He made the entire experience easy and painless. I would highly recommend to anyone that needs insurance in the Morgantown/Fairmont area."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Michael Duvall
July 14, 2026
"Cari was very helpful and understanding of my particular situation and she answered the phone after close as well so a real dedicated employee. I can not thank her enough for her help."
We responded:
"Michael, Thank you for your positive feedback! We are always happy to help so don't hesitate to reach out if you need anything further. "
Maya
July 7, 2026
"I spoke with Celena and she was super helpful in me getting my own car insurance for the first time! The whole process was quick, easy, and she was so good at explaining everything to me, answering all my questions, and helping me get some deals as well. Highly recommend 😊"
We responded:
"Maya, thank you for your wonderful review of State Farm Agent Cari Bailey’s Team!"
Micah Parrish
June 11, 2026
"Lex did a great job and is very knowledgeable. He works efficiently and provides options and plans in a way that is easy to understand."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Cari Bailey’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
john rappold
May 1, 2026
"I love my State Farm agent!!"
We responded:
"john, Thank you for taking the time to share your experience. We are so happy that you are enjoying working with us. As always, our team is looking forward to your next visit or call. "
m
April 29, 2026
"Very nice experience. Adam was very helpful and personable. I could not be happier with the transition to State Farm. I hope the pleasant experiences continue for many years to come."
We responded:
"Greetings M, We are grateful and appreciate the time you took to leave your review. We truly appreciate it and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
Leslie Hamrick-Naternicola
April 9, 2026
"Adam G. was extremely professional, took the time to understand my needs, and helped me find the right car coverage."
We responded:
"Leslie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cari Bailey’s Team!"
Matt Hickman
March 5, 2026
"Adam G was a great help!"
We responded:
"Matt, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cari Bailey’s Team!"
Lydia Buck
February 28, 2026
"Adam was wonderful! He did an excellent job educating me after I admitted I didn't know very much about insurance. His knowledge and calm demeanor made shopping for insurance a smooth process."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Kathy Fluharty
February 25, 2026
"Always great service"
We responded:
"Thank you for the amazing review, Kathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Rebecca Campbell
February 25, 2026
"I worked with Adam G. to get auto insurance and it was a very easy process. He was able to get me a better quote than other agencies. The entire process of getting a quote to having everything set up took less than 15 minutes. I would highly recommend this office."
We responded:
"Greetings Rebecca, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you next time!"
sharon webb
January 30, 2026
"Lex was patient answered all my questions and gave me the best rate for my driving needs .."
We responded:
"Thank you for sharing! We're so glad Lex was able to answer all your questions and find the best rate for your insurance needs. We appreciate your trust and look forward to working with you for all your future insurance needs. Cari"
Leslie Glaspie
January 29, 2026
"Adam was so helpful and got me great coverage and saved me alot of money on our home and vehicles!"
We responded:
"Thank you so much Leslie! We're thrilled Adam was able to help you find great coverage and save money on your home and vehicles. We appreciate your trust and look forward to being here anytime you need us! Cari"